Clients Rave About Texas Star Roofing
It was a seamless process working with Texas Star Roofing. They were prompt, knowledgeable, and professional. They did an excellent job in replacing our roof and we highly recommend them to our friends.
Lee is a top notch professional who has been in the business for many years and knows his stuff! He made our roof replacement painless and did an outstanding job of making sure we were completely satisfied. I would highly recommend Texas Star Roofing...they operate with professionalism and integrity and ensure a good customer experience!
Texas Star did a great job from beginning -end! Highly professional, helpful with insurance issues, very reliable and competent roofing experts!!
Great service! Very professional; highly recommend them!!
Extremely satisfied with Texas Star Roofing. Job was completed in a very timely manner with no problem issues. We would highly recommend their services to others.
Great job!! Thanks! They were so quick and neat compared to all others in our area!
Good job! Jay was very nice to work with; very knowledgeable and good price. Thanks!
I wanted to express my appreciation for the excellent job you did in repairing my home after the recent hail storm. Your function as the general contractor for all the different repairs, plus interfacing with my insurance company, made resolving these repairs easy for me.
Your crews and subcontractors did an excellent job. I especially appreciated the work of your company, Texas Star Roofing, in replacing the entire roof and the excellent clean-up afterward. When they left, everything looked first-rate.
I would recommend your company to anyone who wants a professional roofing job and a professional contractor. Again thank you for a great experience.
I wanted to let you know that we recently had the entire roof on our home in Addison replaced by Lee Williamson of Texas Star Roofing, your referral. We are very, very pleased with the quality of work and professionalism provided by Lee and his team. We have not had an opportunity to do business with such a professional roofing company in the past, and we wanted to be sure that you knew of our very positive experience. In fact, we had considerable difficulty with our somewhat ornery insurance company, and if it had not been for Lee and his persistence and valuable experience, I don’t think we would have a new roof even today. The hail damage on our roof occurred a year ago, and this has been pending that long — except Lee came to the rescue and met the adjuster on two occasions, and finally got it settled for us.
I know that you will agree with me that communication and feedback is very important in the business world in which we find ourselves today – thus the reason for my e-mail. THANK YOU SO VERY MUCH for providing us with this referral. Lee and his company are top-quality.
Best regards to you and your family.
Below is the e-mail that I sent to Martha Morguloff yesterday. I wanted her to know what an exemplary job you and your team did for Randy and me. We are very pleased with our new roof, and, moreover, if it had not been for you, I doubt if we would have a new roof to this day. Thanks for your excellent service and concern for your customers and their needs. I’m sure you have plenty of other happy customers, but if you ever need us as a referral, please let us know. We would be happy to speak with one of your prospective customers.
The new roof and gutter installation went well and looks great. I interviewed and received proposals from two other local roofers who were not as competitive with pricing and quality. The installation crew came early and stayed late, and the work was completed promptly with superior quality. The cleanup also was very good, and all the old material were safely contained even though there were extremely high winds during the strip off of the old roofing and installation of the new roof. I would not hesitate to recommend Texas Star Roofing to anyone needing roof, gutters or any other service they may provide. They deliver competitive pricing, honest proposals, realistic scheduling and superior workmanship.
I wanted to drop you a note regarding the performance from Lee Williamson, Jay Williamson and the field crews with Texas Star Roofing in Plano.
Lee and Jay visited my home during the bid process. Jay found the exact shingle color, profile and venting that I desired. The pricing was not only competitive but by far more professional than most all the other companies attempting to sell me a roof. When I requested a Certificate of Insurance, their insurance agent was prompt in mailing me a copy.
Jay worked with my insurance adjuster on-site, gaining approval of the insurance claim. The monies arrived 44 hours later for full settlement.
They scheduled my roof replacement for last Thursday with materials arriving the day before. The crew was prompt, on time & prepared to work. In three hours they had the complete removal done and dry in completion. I had ask what time they anticipated completion in the morning, with their reply being 6:00 P.M. The crew drove off fully done at 6:08 P.M.
I can tell you that Texas Star Roofing was First Class from the initial quotation to the very end. I have attached a picture of the front view of the new roof.
I highly recommend their services.
As you know, I never recommend anyone unless they have done work for me personally.
The roof on my house was perfect, and the jobs you have since done for my customers have also been flawless.
Not only has your follow-up been good; your crew is courteous, and they pay attention to the task at hand. The job was done well, and, when the roof was completed, there were no signs of shingles or materials.
Success in business such as ours depends on referrals and people saying great things about the jobs we do. I wanted to personally thank you for the prompt attention you give my customers and the great job you do for them. You’ve done so many roofs and repair jobs for my customers; I’ve actually lost count! One of the best compliments I can give you is that the feedback from my customers has always been good.
Wishing you continued success.
I contracted to have extensive work done on the roof of my home. This work was substantial and therefore required a great deal of effort and time on the part of your installers.
I wanted to take the time to write you this letter, to express my satisfaction with the work that was done, and the way in which that work was completed.
It was the “small” things that caught my attention and impressed me— things like:
They arrived every day on time.
They were personable and polite.
They worked long hours both constantly and competently.
They were eager to answer my questions and took the time to make sure I understood the answers.
They were incredibly careful to leave absolutely no debris anywhere – in the house or attic.
They were very careful to protect the landscaping.
In short, they acted professionally in every way possible.
In my business as a Fee Based Financial Planner, I work with business owners and executives. It has been my experience over the past two decades that the employees of most organizations reflect the feelings, attitudes and priorities of the upper management in those organizations.
This being the case, please know I am delighted with my choice of “Texas Star Roofing, Inc.” Also know that I have recommended your company to two of my neighbors, and, if the situation occurs again, I will not hesitate to continue recommending your company.
I want to thank you for the professional and courteous service you have provided for my clients and myself over the past several years. You are able to provide the personal, hands-on service that most of the larger roofing firms do not. It is very reassuring to me to know that when I refer one of my clients to you their needs will be taken care of. I have received numerous letters and comments from my clients and friends, thanking me for referring them to you. I will continue to refer my clients and friends for their roofing needs. In my opinion, you truly are the “STAR” of Texas Roofing.
Wow, our new roof is beautiful. Your team of installers did a wonderful job, and were so considerate of the neighbors and very courteous of us. We can’t say enough good things about Texas Star Roofing!
Jim and I are very satisfied with our selection, not only of your company but also of the product and color. Please extend our thanks to your crew and of course to you too!
wanted to let you know how pleased I am with the roofing job your folks recently did on my house. The price was quite fair and the job was completed on time.
My particular roof required that two layers of old roofing be removed; a layer of regular shingles and a layer of cedar shingles below that. The clean up was very thorough and looking around the perimeter of the house you can hardly tell that the roof had been completely removed and replaced. Even the attic was surprisingly free of debris.
Finally, Mr. Sieverman’s no-pressure sale and attention before and after the job made for results that exceeded my expectation.